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PERSONAL DATA AND PRIVACY POLICY

This page explains:

  1. How we collect and process your personal data—that is, any information that can identify you directly or indirectly (such as your name, postal and email addresses, telephone number, location data, IP address, etc.).
  2. Your rights regarding this data.
  3. Who is responsible for processing the personal data collected on this website.
  4. To whom the data may be transmitted.
  5. Our cookie policy.

This Privacy Policy supplements our Legal Notice and our Terms and Conditions of Sale and Use.

In accordance with Article 5 of Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and Law No. 133/2011 on Personal Data Protection of the Republic of Moldova, La Forma adheres to the following principles:

Principle

Meaning

Lawful

No data are collected illegally.

Fair

No data are collected without your knowledge; we process your data only with your consent or another valid legal basis.

Transparent

You are informed when and why your data are collected.

Explicit Purpose

Data are processed only for specific, legitimate purposes made clear to you.

Data Minimisation

We collect only data that are adequate, relevant, and limited to what is necessary for the stated purposes.

Accuracy

We keep your data accurate and up to date.

Storage Limitation

Data are kept only for as long as needed for the purposes stated.

Integrity & Confidentiality

We secure your data against unauthorised or unlawful processing and against accidental loss, destruction, or damage.

Under Article 6 of the GDPR, we process your personal data only if at least one of the following legal bases applies:

  • Consent: You have given clear consent for the processing.
  • Contract: Processing is necessary for a contract with you or to take pre‑contractual steps at your request.
  • Legal Obligation: Processing is necessary for compliance with a legal obligation.
  • Vital Interests: Processing is necessary to protect your vital interests or those of another person.
  • Public Interest: Processing is necessary to perform a task in the public interest or official authority.
  • Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, except where overridden by your interests or fundamental rights and freedoms.

Data Category

Customer Account

Phone Orders

Browsing

First & Last Name

Gender

Postal Address

~ (approx.)

Email Address

Telephone / Mobile

Social Media Handles

IP Address

Operating System

Web Browser

Data qualifying as personal data are underlined above.

Why we collect these data
  • Necessary for site operation and to deliver our services: to manage your identification, account access, orders, and shipping.
  • Legitimate interests: to improve site performance, personalise your experience, and compile aggregated statistics.

We may collect your data:

  1. By telephone when you call us at +373 799 94 429.
  2. Via our website (https://laforma.club) when you browse, create an account, or place an order.

We analyse site traffic using Google Analytics; Google’s terms can be found at https://www.google.com/analytics/terms/.

We use the information collected for the following purposes:

  • Sending commercial or technical information
  • Issuing targeted or general promotional offers
  • Sending newsletters (with your consent)
  • Compiling statistics
  • Improving site management (layout, organisation)
  • Handling billing and accounting reminders

The data collected are reserved for the exclusive use of La Forma. Data transferred to Google LLC via Google Analytics are anonymised and do not allow Google to identify you.

Personal data collected on our site are not transmitted to third parties, except for anonymised data sent to Google Analytics and data shared with essential service providers (e.g., payment processors, courier services) strictly for fulfilling your order.

S.R.L. LA FORMA CLUB
Registered Office: Chișinău, MD‑2044, Republic of Moldova
Registration/Fiscal Code: 1024605009782
Email: [email protected]
Phone: +373 799 94 429

La Forma determines the purposes and means of processing your personal data. We commit to protecting the data collected, not transmitting them without informing you, and respecting the purposes for which the data were collected.

If the integrity, confidentiality, or security of your data is compromised, we will inform you promptly by any appropriate means.

Under applicable data‑protection law, you have the following rights:

  • Access & Rectification: Obtain a copy of your data and correct inaccuracies.
  • Erasure (Right to be Forgotten): Request deletion of your data; you may also delete your account at any time.
  • Portability: Receive your data in a structured, commonly used, machine‑readable format or request transfer to another controller.
  • Restriction & Objection: Temporarily suspend processing or object to it, unless compelling legitimate grounds prevail.
  • No Automated Decisions: Not to be subject to a decision based solely on automated processing that produces legal effects concerning you.
  • Post‑Mortem Instructions: Define what should happen to your data after death (where applicable).
  • Complaint to Supervisory Authority: Lodge a complaint with the National Centre for Personal Data Protection of the Republic of Moldova (CNPDCP) or any competent authority.

To exercise these rights, contact us via the Contact Page or by email at [email protected]. We will respond within 30 days.

Our website is hosted by [Hosting Provider], located at [Provider Address], with servers situated in [EU location/Moldova].

Personal data are stored for the duration of our business relationship with you, plus three (3) years after it ends, unless a longer retention period is required by law.

Only anonymised data are transferred outside Moldova/EU via Google Analytics.

We may use “cookies”—small text files stored on your device (size < 4 KB)—to:

  • Compile statistics and traffic information
  • Facilitate navigation and improve service quality
Types of Cookies We Use
  • Strictly Necessary Cookies: Essential for site operation (authentication, security, order processing).
  • Functionality Cookies: Remember your preferences, improve user experience, and may personalise ads via tools such as Google DoubleClick (you can disable ad personalisation at https://www.google.com/settings/ads).

Your consent for non‑essential cookies is requested and is valid for six (6) months. You may withdraw consent at any time via the cookie banner or your browser settings.

For more information on cookies:

  • CNPDCP: https://datepersonale.md/
  • http://www.allaboutcookies.org/

You can configure your browser to refuse cookies. Guidance for major browsers:

  • Chrome: https://support.google.com/chrome/answer/95647
  • Microsoft Edge: https://support.microsoft.com/edge
  • Firefox: https://support.mozilla.org/kb/enable-and-disable-cookies-website-preferences
  • Safari: https://support.apple.com/HT201265
  • Opera: https://help.opera.com/latest/web-preferences/#cookies

This policy is available at https://laforma.club/privacy-policy. We reserve the right to modify it to ensure compliance with current legislation. Please review it regularly to stay informed of any updates.

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